Yep! That's right, I said it! Our customers run our business! May sound strange to some, but that is just the way it is. History has shown that a negative experience with a business is far more talked about than a positive experience. If a customer has a good experience at a restaurant, retail store, or any other business; they rave to 1-2 people. However should a bad experience take place, they rant to 5-6 people. Gold Central is determined to make negative experiences, just that; HISTORY...a thing of the past! We want our customers to talk about us. We want you to tell your family, friends, neighbors, co-workers, or whoever you chose. In fact, we will pay you cash to talk about us. Go ahead, talk. We are prepared!!
- Greet you in a friendly manner and always with a smile
- Keep customer wait times to a minimum and advise you of any delay
- Evaluate, test, and weigh your items directly in front of you
- Answer your questions with sincerity and certainty
- Provide feedback and respond immediately
- Will not sell your personal information for marketing purposes
- Offer the highest price for your items
- Explain the process to you in an easy-to understand way
- Absolutely no pressure to sell your items
How are we going to do that? It's simple. We know the value of our customers and the need to keep them. So, we are going to let our customers run our business! Here is our promise to you...